Policy Statement
Pack2Net is committed to protect the privacy of its website users and takes its
responsibility regarding the security of their information very seriously.
This Privacy Policy tells you about the information we collect from you when you use
our website. We will be clear and transparent about the information we are collecting and
what we will do with that information. In collecting this information, we are acting as a
data controller and, we are required to provide you with information about us, about why and
how we use your personal data, and about the rights you have over your personal data.
What personal data do we collect?
Personal data is defined as being data relating to a living individual that can be used to
identify that individual directly or indirectly when combined with other information. The
table below provides real examples of the types of personal data that we might process when
you visit our website.
Processing is a defined term under data protection legislation that describes the
activities that are carried out using personal data. The definition of processing includes
collecting, using, sharing and storing personal data.
We collect personal data that you give us by filling in forms on our website or by
corresponding with us by telephone, email or otherwise. It includes information you provide
if you register to use our website, subscribe to a service provided by us and also when you
report a problem with our website. The information you give us may include your name and
contact details such as email address, telephone number and/or postal address also
Communications you exchange with us (e.g. your emails, letters, telephone calls or your
messages on our online chat service).
How do we use your personal data?
Information you give to us:
We may use this information to:
contact you, respond to any correspondence, email or telephone call you have made to us or
provide the information you have requested from us;
Notify you about changes to our service; and ensure that content from our website is
presented in the most effective manner for you and for your computer.
Information we collect about you:
We may use this information:
To administer our website and for internal operations, including troubleshooting, data
analysis, testing, research, statistical and survey purposes;
To improve our website to ensure that content is presented in the most effective manner
for you and for your computer;
To allow you to participate in interactive features of our service, when you choose to
do so
To measure or understand the effectiveness of advertising we serve to you and others,
and to deliver relevant advertising to you; and
To make suggestions and recommendations to you and other users of our website about
goods or services that may interest you or them.
How do we use your personal data?
We ask that you do not send or disclose any sensitive personal information to us either through our website, by post, by email, by text message, through live chat or via telephone call or any other method. For clarity, “sensitive personal information” means information relating to racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or trade union membership.
How long do we keep your personal data?
We will not retain your personal data for longer than is necessary to fulfil the purpose it
is being processed for. To determine the appropriate retention period, we consider the
amount, nature and sensitivity of the personal data, the purposes for which we process it
and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data to
meet our legal obligations or to deal with complaints and queries.
When we no longer need your personal data, we will securely delete or destroy it. We
will also consider if and how we can minimize over time the personal data that we use, and
if we can anonymize your personal data so that it can no longer be associated with you or
identify you, in which case we may use that information without further notice to you.
Security of your personal data
We follow strict security procedures in the storage and disclosure of your personal data and
in protecting it against accidental loss, destruction or damage.
Where we have given you (or where you have chosen) a password that enables you to
access certain parts of your website, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.
We use physical, technological and administrative safeguards to protect your
personal data against loss, misuse or alteration. All your personal data is stored securely
and may only be accessed by employees with a legitimate business need to access the personal
data.
Sharing of your personal data
In addition to the information that we share in order to comply with our legal obligations, we may also share or disclose your personal data to third parties that process personal data on our behalf; or any other party with your prior consent.
Cookies
A cookie is a small file of letters and numbers that we may store on your browser or the hard
drive of your computer if you agree. Cookies contain information that is transferred to your
computer's hard drive.
Cookies make it easier for you to log onto and use websites. Any aggregate
information collected permits us to analyses traffic patterns on our website. This helps us
provide you with a good experience when you browse our website and also allows us to improve
our website.
What cookies do we use?
We may use the following cookies:
Strictly necessary cookies: these are required for the operation of our website (e.g.
cookies that enable you to log into secure areas of our website).
Analytical/performance cookies:
These allow us to recognize and count the number of visitors and see how visitors move
around our website when they are using it. This helps us improve the way our website works
by ensuring that users are finding what they are looking for easily.
Functionality cookies:
These are used to recognize you when you return to our website. This enables us to
personalize our content for you, greet you by name and remember your preferences (e.g. your
choice of language or region).
Targeting cookies:
These record your visit to our website, the pages you have visited and the links you
have followed. We may use this information to make our website and the advertising displayed
on it more relevant to your interests. We may also share this information with third parties
for this purpose.
Changes to this Privacy Policy
This Privacy Policy may change from time to time and any changes to it will be communicated to you by way of an email, social media or a notice on our website.